Refund Policy

We want you to feel confident buying from Gold Reserve Trading. This policy explains how refunds work for our digital products.

Digital products & instant delivery

All Gold Reserve Trading products are digital and are delivered instantly via download or access link after purchase. Because they are delivered immediately and cannot be “returned,” refunds are handled under the specific terms below rather than as a standard return.

Our guarantee

[CONFIRM REFUND TERMS — placeholder]: If you are not satisfied, you may request a refund within [X] days of purchase by contacting us, provided you have not [condition, e.g. downloaded the full materials / redistributed the content]. Replace this paragraph with the exact guarantee you want to offer before publishing.

How to request a refund

To request a refund, contact us through our Contact page with your order number and the email used at checkout. We aim to respond within 2–3 business days.

What is not eligible

Refunds may not be available where the digital materials have been fully downloaded, shared, or redistributed, or where a request falls outside the window above. This does not affect any rights you may have under applicable consumer law.

Chargebacks

If you have a concern, please contact us first — we would much rather make it right than have you file a chargeback. Fraudulent chargebacks on delivered digital goods may be disputed with evidence of delivery and access.

Educational products

Our products are educational and do not guarantee any financial result. Please review our Risk Disclaimer before purchasing.